Help and support
Report a technical problem
If something is not working as expected, please tell us what happened using the form below. Include enough detail to help us investigate, but do not enter assessment answers or other sensitive personal information.
Can’t access your account?
You do not need to sign in to report an access problem. You can use the form above, even if you cannot open your UDISAS account. If you cannot use the form, email us at the link below with the email address associated with your account and a brief description of what happens when you try to sign in. Please do not send us a sign-in link or any assessment answers.
For questions about completing an assessment, support options, or your report, explore our frequently asked questions (FAQs).