Privacy Policy

Last updated: 17th August 2026

This Privacy Policy explains how UDISAS ("we", "us", "our") collects, uses and protects personal information when you use our website and services.

UDISAS is a continuously evolving platform. We regularly develop new features, improve existing functionality and expand the services we offer to different types of users. As the platform evolves, this Privacy Policy may be updated to reflect changes in how we provide our services or process personal information.

Information We Collect

Depending on how you use UDISAS, we may collect:

Information you provide

  • Name

  • Email address

  • Organisation details (where applicable)

  • Information you submit through forms

  • Support enquiries and communications

Information collected automatically

When you use the platform we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of access

  • Diagnostic and error logs

How We Use Your Information

We use personal information to:

  • Provide the UDISAS platform

  • Create and manage user accounts

  • Improve our services

  • Monitor performance and security

  • Respond to support requests

  • Communicate important service updates

  • Detect fraud or abuse

  • Meet legal obligations

We do not sell your personal information.

Cookies

We may use cookies and similar technologies to:

  • Keep you signed in

  • Remember your preferences

  • Improve website performance

  • Understand how the platform is used

Where legally required, we will ask for your consent before using non-essential cookies.

Legal Basis for Processing

Where UK GDPR applies, we process personal information on one or more of the following legal bases:

  • Performance of a contract

  • Legitimate interests

  • Compliance with legal obligations

  • Your consent (where required)

Data Retention

We retain personal information only for as long as necessary to:

  • Provide the service

  • Comply with legal obligations

  • Resolve disputes

  • Protect our legitimate interests

Test data may be deleted without notice as development continues.

Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure or destruction.

However, no internet service can be completely secure and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to certain processing

  • Receive a copy of your data

  • Withdraw consent where processing is based on consent

Requests can be made using the contact details below.

Children's Privacy

UDISAS is not intended for children under the age of 13. We do not knowingly collect personal information from children.

International Transfers

Where personal information is transferred outside the UK, we will ensure appropriate safeguards are in place as required by applicable law.

Third-Party Services

The platform may contain links to third-party websites or integrate with third-party services. Their privacy practices are governed by their own privacy policies.

Changes to this Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated where appropriate.

The latest version will always be published on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: info@udisas.com.

Sharing Your Information

We may share information with trusted service providers who help us operate the platform, such as:

  • Cloud hosting providers

  • Email delivery providers

  • Analytics providers

  • Security monitoring services

These providers process data on our behalf and are required to protect it appropriately.

We may also disclose information where required by law.